Friday, September 14, 2007

12 Effective Strategies Apple Uses to Create Loyal Customers

"When shoppers sleep outside of stores just to be one of the first to buy an iPhone, it's obvious that Apple Inc. is a company that enjoys fanatical brand loyalty. However, this brand success is not a result of dumb luck or forces beyond Apple's control; it's part of a well-thought-out plan to deliver strong products and create an Apple culture."

read more | digg story


Anonymous said...

I do not agree with #5 (especially with the example of AAC files), but the other 11 are good.

FYT said...

I agree with you Tom ... I just thought it was an interesting study of Apple loyalty