Bill Palmer wrote a personal BLOG entry specifically about me this past weekend. I would say I'm flattered, but it's quite libelous.
First off, he accuses me here of applying for a job with him:
About twelve months ago, an individual named Philip Smith contacted me because he wanted to work for my company, LoadPod. Or, as he put it in an email he sent me on June 30th of 2004, "I have an interest in doing the loadpod service and offering it in my store." Because LoadPod already had sufficient coverage in Mr. Smith's area code, I politely turned him down.
The reality here is, I wanted to see who IS/WAS the local "affiliate for Loadpod" - I never wanted to work for the company. Bill refused to disclose the name of the local affiliate in email, so I tried to set a "dummy service call" to get the name.
My area has a lot of people who claim to be "Apple technicians" ... I wanted to know if the local affiliate for LoadPod was one of these "Apple technicians". I also was interested to see how much business he has done and if he was a guy I could recommend some of my clients to.
I had concerns about the LoadPod service for several reasons:
1) Strangers coming into houses (Many of my clients are female freelance graphic artists)
2) Possible Apple technicians coming into businesses & homes I serve trying to steal business
3) The slight illegality of ripping whatever tunes you wanted to your OWN computer while performing the service
4) The possibility of not ever seeing your iPod or music again.
These were all questions I felt a true need to have answered. Honestly, questions that could only be answered by meeting the local "LoadPod Guy". And yes, there was the possibility of my offering the local affiliate an office within my business, possibly for no charge.
And, if we wanted to get right down to it, I would have been comfortable being the local affiliate. That was, until I started to read about Bill Palmer.
Here are the exact emails I sent to two of the advertisers on Bill Palmer's sites:
To Whom It May Concern,
It is of great concern to me that you have an affiliate program or possibly an advertising contract with Bill Palmer of iPod Garage.
This individual is hurting your image as a reputable company.
I have purposely been steering my customers away from [your site] specifically for this apparent connection.
I plan to do an article on these connections with shady companies soon on my website. Of course anyone who comments can have their site omitted and their comments left private.
Please read this article (below) and respond in kind to this email.
Editor @ Jackwhispers
I see this no different than sending a letter to or requesting a boycott of Proctor & Gamble - asking them to stop advertising during Desperate Housewives as a concerned consumer.
One of these advertisers has been very dodgy with me and won't say for certain if they pay Bill Palmer for advertising or not.
I assumed, since Jack clarified that he liked Bill Palmer, that he supported him - and that Jack Campbell was a paid advertiser. This supporter alone is telling of the type of person Bill is by accepting money from Jack.
Look, I have no vendetta against Bill ... I want him to be prosperous. This said, Bill has risen to a similar celebrity status in the Mac Universe. I'd imagine some of his audience holds a lot of respect for him as well.
However, with his most recent article - it's easy to see he is not a gentleman, nor a professional. A professional business man or journalist would have contacted me, provided visible contrary proof to my claims, and then asked me to publish it. I would have done so gladly. A professional might have even called me and asked me to drop my axe. Instead, I was critiqued as if on a 1st grade schoolyard.
From the article:
- There's a depraved lunatic slandering me
- what a goofball
And now to address this paragraph:
You see, in an alternate universe that apparently exists only within this guy's head, it turns out my life is quite a bit different that I thought it was. In Mr. Smith's imaginary universe, it turns out that none of the advertisers on any of my websites really exist, I have no income, and perhaps most interestingly, my company LoadPod has no customers and doesn't really exist. Furthermore, all those times I've read articles about LoadPod in the New York Times, or BusinessWeek, or watched news stories about LoadPod on television, none of that really happened. And the quotes about LoadPod from those news sources that are displayed on the LoadPod website? In Mr. Smith's imaginary world, it turns out I made them all up.
Actually, this couldn't be further from the truth. In my examples, I have never mentioned Businessweek or the New York Times. Because THEY HAVE mentioned him and his services. What I pointed out are his references to Fox News & NBC News. If they have said this, they've said it on a local level, not a national level. I have access to both Fox News and NBC transcripts on the national level. Fox News or NBC News have no mention of LoadPod in their archives. Bill Palmer's reference quotes give the illusion that his service has been on something like the Today Show or the O'Reilly Factor.
"LoadPod takes the hassle out of loading CDs"
- NBC News
''LoadPod: it's the easiest thing I ever did!"
- Fox News
I also provided proof - from a June 2005 issue of Popular Mechanics:
Bill has chosen not to respond to this pictoral proof that he's not even in the top ten when it comes to "iPod Loading Services". The picture you see above has the top five services rated and top 10 services listed. Again, this IS a national source for news and a well respected one at that. How can this be a true statement with the Popular Mechanics article?
"After all, every now and then, I have to remind the world that I single-handedly built the iPod loadingindustry from the ground up." ~Bill Palmer on billpalmer.net
Do I believe LoadPod makes money? Yes. Do I believe LoadPod has a national network of customers and service providers? Yes.
Finally, this statement:
Right now I'm contemplating my next step, and I'm not entirely sure whether that's going to be hiring a lawyer and getting an injunction against Mr. Smith, or just calling his local police department and filing criminal charges.
Questions to Bill:
First off, what was my criminal act?
Second, what proof has been provided to counter the claims I have made?
Third, are you also going to sue all of the Macrumors and Macbytes forum members for saying the same thing?
Lastly, why do you advertise MacMice and DVForge stuff again?
Bill Palmer holds the word MACS up to a mirror
The reason Bill Palmer resurfaced on my radar again is because a few months back, Jack Campbell was very active - I wanted to see which websites were promoting his products beyond retail. I wanted to see who he had affiliate relationships with. Bill Palmer's website was one of the first I noticed. I started reading some of his writings on his personal BLOG and iPodGarage. Then, I started to read all the comments made about him in the various forums surrounding his "press releases". I wasn't the only one who had noticed the strangeness of his writings or the lack of viable sources. Ends up, his writings (and his crazy claims and made up statistics) are so similar to Jack Campbell that I felt compelled to make note of him on this (my) consumer awareness website.
I would like Bill to point to these posts precisely:
The best part of it all, I think, is how he would post stuff in the comments section of his own site, pretending to be me -- and then he (no longer pretending to be me) would criticize me for posting the comments! It takes a special kind of crazy to come up with stuff like that. Who was this guy, and what did I ever do to him? I didn't know.
This seems identical to a Jack Campbell accusation - and telling again of how irrational a thinker Bill is. As always, no proof of his allegations or assertions can be seen.
Every single word that has ever been written about me by Philip Smith is an out-and-out lie. Every word Philip Smith will ever write about me in the future will also likely be an out-and-out lie.~Bill Palmer
Bill Palmer is a professional. LoadPod is the #1 service in the "iPod Loading Industry". Bill Palmer never makes anything up.
[UPDATE] A reader email indicated another interesting similarity between Jack and Bill ... they both respond to people who comment on their press releases. People who don't know, or don't pick up that they (or people from MacMice, Bill Palmer Inc) are the majority of comments in most stories about them. This gives an illusion to many they have a hot topic.
[UPDATE] Another reader email indicated that I should point out another exaggeration. I cannot vouch personally for the quality or the necessity of the LoadPod service. I can point a small discrepancy in the marketing though:
I just placed a 71 minute CD (Greatest Grammy Moments 2005) into my 24X slot load drive, using a 550Mhz G4 with 1GB of RAM.
The total time to look the CD up in the CDDB, rip the song using import in iTunes, and turn the song into a 192 bit rate file took a grand total of 4 minutes 3 seconds. Not all CDs are this long, sometimes certain CDs will go faster, sometimes slightly slower. The better the processor and better the optical drive - the better the performance as well.
4 minutes average TIMES 50 CDs does not equal 10 hours as the advertisement above indicates - instead it equals 3 hours 20 minutes - throw in 10 minutes for breaks or ejects/inserts - you've got 3 1/2 hours. NOT TEN!
The other thing is, this can all be done in the background while working as well.
[UPDATE] Bill removed his masterpiece from the front page of iPodGarage and placed it into the archives. He deleted any positive comments that were made; keeping only those that agreed with him. Three readers emailed me saying they posted comments there. It appears that one of the critical comments I left in my posts here, is a Bill Palmer Lackey named James Monahan. I deleted a number of comments from the forum here and closed the comments section off. It was apparent that Bill was sending his fold here to post. At the very least, blind followers or simply flamebait trolls were posting here. I had comments ranging from; "You're so lame, get a life!" to "What is your real name, is it Jack Whispers? Why are you hiding ... what are you...a coward?" to one post that accused me of yellow journalism. I left the few insightful critiques, answered them, then closed the forums off for this story. Slashdot has lost a lot of credibility over the last two years because of the refusal to moderate it's discussions - I refused from the beginning to fall into the same trap because of how active people like Jack Campbell and Bill Palmer are on the net.