Monday, April 25, 2005

The Cat Is Out Of The Bag Before Reaching St Ives???

As I was going to St.Ives
I met a man with seven wives

Each wife had seven sacks
Each sack had seven cats inside

Each cat had seven kits
Each cat had seven whisks

Kits, cats, sacks, and wives ...
how many were going to St Ives?

A little Mother Goose nursery rhyme favorite of mine. And really, just as confusing as this story:

As reported by XLR8YourMac:

Yesterday a reader said his copy of OS X 10.4/Tiger arrived (far ahead of the April 29th date) - a mistake that a mail order dealer had made. I called that dealer to ask if they had it in stock last night and was told it could not be shipped yet, so apparently they realized the mistake already. Today he wrote saying the dealer requested he return the item. (Name of the dealer omitted to spare them any more grief.)

" I just got a call from XXXXXX who said there was an error in shipping, and that I would have to return the copy I received and have a new copy shipped next week. I told the rep that I could just not install the software and keep it in the box until next week (technically a lie since I've already installed it).

The rep said that Apple will not offer customer support for the "version" that arrived early. I'm curious how Apple would be able to identify my installed "version" from a version I would receive next week. I mean, these things have gone golden and been boxed already. I doubt Apple will release a new build and re-box them in time for next week's delivery. (The only thing I can think of is if you let the "Registration" happen (after the install of a new OS typically if a net connection is active) that Apple might be monitoring for early registrations now that the word is out. Not sure Tiger does that but just a FYI (if you used your real name, etc.) But then I've never had to call Apple for support on any OS that I remember.-Mike)

When I told the rep "No," he reiterated that Apple won't support my version and that I would have to get a version that shipped next week for it to be supported. He then threw in the offer of a free copy of iLife or iWorks for my inconvenience!

... So far, it runs great on my Sawtooth AGP with Mercury Extreme 900MHz upgrade and Radeon 9000 AGP video card. The desktop widgets are novel, if not entirely useful, and Searchlight was going to take a couple of hours to index my machine before I could use it, so I haven't had time to play with it yet.


Obviously some distributors fluffed up here, but why tell their customers a lie? Apple will support it or they would have a logistics nightmare and possibly a lawsuit on it's hands if they didn't.

My guess is ... this is an Apple led early shipment so as to quash Think Secret's irresponsible reporting from last week. (About the popularity of downloading 10.4 from LimeWire. The Think Secret article also provided a detailed how to get the OS illegally.)


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