AT&T 2Wire Wireless Gateway Model 2701HG-B
This router can be accessed by going to:
... in your browser.
Over the weekend ... I had a 2Wire Wireless Gateway DSL Modem from AT&Tsuddenly sending me to
Which purports to be a "Password Reset Assistance" page.
Well, it is - even though it seems very suspicious.
On Friday, I had to have my modem rest after a recent outage in my area for AT&T DSL.
I had done everything I knew to do myself before calling AT&T technical support.
Apparently, AT&T "reapportioned" my 2Wire modem - when they do this - sometimes the network doesn't remember your NETWORK PASSWORD - a password that is different from your personal password or system password. In fact, it's a number you probably don't even know until you have a problem like this.
My Mac (a Black 2.4Ghz Black Intel MacBook) is completely up to date with Mac OS 10.6.4 Snow Leopard and Safari 5.0.1 - apparently AT&T's password reset system doesn't recognize either as a compatible means to access their "Password Reset Tool" - as it asks that you access this page with Safari 1.3.2 or higher.
The only way I was able to access this page was to use an older iMac with Tiger (mac OS 10.4) and an older version of Safari on it.
Once I launched Safari on the iMac, I went right through all the steps to rest my "AT&T Network Password".
So ... to sum up ... I couldn't find ANY information anywhere on the net on how to reset the "Network Password" and AT&T Customer service was of a no help at all - although all were friendly.